Usability services
I help you to design and deliver services that work well for the people who'll be affected day to day - end users, customers and team.
What I do
Get feedback
Learning what people value about your services, so that you can make changes with this at the heart.
Connect & create
- Working across diverse perspectives and areas of expertise to build a shared understanding of where people are at.
- Co-creating a way forward by making & testing prototypes and new approaches.
Project delivery
Diversity focused research, design and delivery support to help work flow.
Using AI
I take a careful approach to using Generative AI tools, mindful of how their use may affect relationships, and the potential for harm.
I use GenAI tools for transcription, text formatting, wording suggestions for content that I've already created, and background research. Any use within project work is by agreement in advance.
Get in touch
To learn more or talk through a project:
